CZ Stone Jada Billa / Jadai / Hair Accessories

Why Choose Urvaa

• 💎 Premium diamond-finish jewellery

• 🎨 Changeable stones to match multiple outfits

• ✨ Elegant South Indian traditional designs

• 📦 Secure packaging for safe delivery

• 💃 Perfect for weddings and festive occasions

How to Care Our Jewellery

• Store in a dry jewellery box after use

• Avoid water, perfume, and chemicals

• Clean gently with a soft cloth

• Keep away from moisture to maintain shine

Shipping Information

• Order Processing: Orders are processed within 3 business days after payment confirmation.

• Delivery Time: Domestic orders across India are typically delivered within 3–7 business days, depending on your location.

• Shipping Charges: Shipping charges are calculated based on the order weight and will be shown at checkout before payment.

• Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your delivery.

• International Shipping: We also ship internationally. Delivery time and shipping costs vary based on the destination country.

• Delivery Attempts: If you are unavailable during delivery, the courier partner will attempt delivery again.

Returns & Refunds

• Eligible Returns: Returns are accepted only if the product is damaged on delivery or an incorrect item was sent.

• Report Within 24 Hours: Customers must report the issue within 24 hours of delivery by contacting the support team with order details.

• Unboxing Video Required: A clear unboxing video is mandatory to verify and process any return request.

• Return Verification: Our team will review the request and provide further instructions once the issue is verified.

• Refund Processing: Refunds are processed only if the product is out of stock or cannot be replaced, and are issued within 7 business days after verification.

• Non-Returnable Items: Sale items and earrings are not eligible for returns due to hygiene and policy reasons.