We accept returns only in the following cases:
– The product is damaged upon delivery.
– The wrong product was sent.
Return Process:
1. Contact us at myurvaa@gmail.com or WhatsApp +91 83092 05671 within 24 hours of delivery.
2. A product unboxing video is mandatory to process the return request.
3. Send the video along with your order details and product images.
4. Our team will review your request and provide return instructions.
Refund Policy:
– Refunds are processed only if the ordered product is out of stock or unavailable for replacement.
– Once the returned product is received and verified, refunds will be processed within 7 business days.
– Non-returnable items: Sale items and earrings (for hygiene reasons) cannot be returned.
For any queries, please contact us at myurvaa@gmail.com or WhatsApp +91 83092 05671.
